Author Archive for Sharon Williams

About Sharon Williams

Sharon Williams has over 20 years’ experience of helping businesses successfully implement Sample Management Software and CRM systems. Appreciating that the software will deliver significant business change and improvements, Sharon guides businesses to help optimise these benefits. This includes advice on how to obtain user buy-in, evaluating and redefining existing business processes and how to gain a better understanding of their data to provide invaluable insight and inform business decisions.

University Customer Relationship Management Software

7 things to consider when choosing a Higher Education Customer Relationship Management (CRM) system

Welcome to part two of our ‘Choosing a Higher Education CRM system’. It can be quite confusing looking for Customer Relationship Management (CRM) software for your University. With a range... read more →

Protecting what’s important – choosing a LIMS that protects your sensitive information

Welcome to part four of our ‘Choosing a LIMS’ series. We’re looking at security and how you can protect one of your most valuable assets - your data. You can... read more →

14th January 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

Manage every step of the student journey with Higher Education CRM

Welcome to our ‘Choosing a Higher Education CRM system’ series. Customer Relationship Management (CRM) software can be used to manage every step of the student journey. From initial enquiry management... read more →

Believing that tomorrow can be better than today. How to implement best-practice and future-proof your LIMS

Welcome to the third blog in the 'Choosing a LIMS' series. As a researcher or Biobank manager the belief that tomorrow can be better than today is probably something that’s... read more →

7th January 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

A bonus article from Secret Santa – helping you identify acceptance criteria and return on investment (ROI) measures for LIMS

You’ll typically be looking for a Laboratory Information Management System (LIMS) to help your laboratory or Biobank save costs, improve quality, increase efficiency and increase revenues. You may already have... read more →

17th December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking

Don’t believe the hype? Or do? How to get the most from LIMS recommendations

Welcome to blog two of the ‘Guide to Choosing a LIMS’ series. In this blog we’re tackling recommendations. It’s surprising how many people still choose a LIMS based what a... read more →

10th December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking

Avoid going out on a limb* by clearly identifying your acceptance criteria when choosing a LIMS (* pun intended!)

Welcome to blog one of the ‘Guide to Choosing a LIMS’ series. Choosing a new Laboratory Information Management System (LIMS) can be daunting. The process can be time-consuming and expensive... read more →

4th December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking

[Just in time for the pantomime season – it’s the oh no it isn’t! Not another] ‘Guide to choosing a LIMS’

Oh yes, it is! We thought it's about time for us to write a series of informative articles to help you choose a Laboratory Information Management System (LIMS). Choosing a... read more →

2nd December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking

Achiever Medical – the only software for Biobanks that links to the UKCRC Tissue Directory to publish your sample holdings

The competition is tough out there for Biobanks. You’re competing with commercial as well as academic Biobanks. And you need your Biobank to stand out and be noticed. You want... read more →

26th November 2019
Sharon Williams
Biobanking, Laboratory Information Management

Higher Education CRM Graduation Ceremony

Does your Higher Education CRM software make running your graduation ceremony as easy as ABC?

With graduation season drawing to a close, you can now allow yourself to let out a sigh of relief. It’s over for another year! Your newly awarded graduates hopefully had... read more →