So it’s not just about samples
Achiever Medical Biobanking software also has complete donor profiling and management tracking including the ability to capture disease episode data. As a result your researchers can really home in on the samples they need – quickly and easily.
“Being able to create very specific and nuanced queries in Achiever Medical saves me so much time on a daily basis. I know if a researcher asks for 200 breast samples from patients within different positive and/or negative parameters I can quickly and easily run a query in Achiever Medical to find them.”
Achiever Medical Biobanking software also has an online Researcher Portal where researchers can securely search your tissue Biobank to:
- request individual samples
- make prospective sample requests
- track sample request progress
- raise any queries or questions
- acknowledge sample receipt.
And, importantly, you are also in complete control of what samples are visible and available for requests.
In addition, with comprehensive customer relationship management (CRM) functionality you can manage and track all your interactions with your customers. You can also send targeted email communications. Plus, you can also see what samples they have requested and how often. You can then use this data to predict and plan for possible future requirements. This helps improve your customers’ experience. As a result they’ll be more likely to want to work with you in the future – as well as recommend you to others.