Author Archive for Sharon Williams

About Sharon Williams

Sharon Williams has over 20 years’ experience of helping businesses successfully implement Sample Management Software and CRM systems. Appreciating that the software will deliver significant business change and improvements, Sharon guides businesses to help optimise these benefits. This includes advice on how to obtain user buy-in, evaluating and redefining existing business processes and how to gain a better understanding of their data to provide invaluable insight and inform business decisions.

We take security seriously … and now we have the Cyber Essentials certificate to prove it!

We are pleased to announce that last year we successfully gained our Cyber Essentials certification. This is part of our commitment to cyber security and quality across our company and... read more →

We're thrilled that our Achiever Medical lab information management software has been shortlisted for this Medilink Innovation award. This award nomination is a strong recognition of the important role that Achiever Medical plays in supporting tissue banks and researchers to ensure that generously donated samples are used to further research. Sharon Williams, Director, Interactive Software Limited

Building on the right foundation – understanding the technology that your LIMS is built-on

Welcome to the final part in our ‘Choosing a LIMS’ series. It’s important before you start building anything that you have a solid foundation. When it comes to Laboratory Information... read more →

4th February 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

Differences between LIMS and Sample Management Systems

What’s in a name? The difference between a Laboratory Information Management System (LIMS) and a Sample Management System

Welcome to part five of our 'Choosing a LIMS' series. As the famous quote from Shakespeare’s Romeo and Juliet goes, ‘A rose by any other name would smell as sweet’.... read more →

21st January 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

University Customer Relationship Management Software

7 things to consider when choosing a Higher Education Customer Relationship Management (CRM) system

Welcome to part two of our ‘Choosing a Higher Education CRM system’. It can be quite confusing looking for Customer Relationship Management (CRM) software for your University. With a range... read more →

Protecting what’s important – choosing a LIMS that protects your sensitive information

Welcome to part four of our ‘Choosing a LIMS’ series. We’re looking at security and how you can protect one of your most valuable assets - your data. You can... read more →

14th January 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

Manage every step of the student journey with Higher Education CRM

Welcome to our ‘Choosing a Higher Education CRM system’ series. Customer Relationship Management (CRM) software can be used to manage every step of the student journey. From initial enquiry management... read more →

Believing that tomorrow can be better than today. How to implement best-practice and future-proof your LIMS

Welcome to the third blog in the 'Choosing a LIMS' series. As a researcher or Biobank manager the belief that tomorrow can be better than today is probably something that’s... read more →

7th January 2020
Sharon Williams
Laboratory Information Management, Sample Tracking

A bonus article from Secret Santa – helping you identify acceptance criteria and return on investment (ROI) measures for LIMS

You’ll typically be looking for a Laboratory Information Management System (LIMS) to help your laboratory or Biobank save costs, improve quality, increase efficiency and increase revenues. You may already have... read more →

17th December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking

Don’t believe the hype? Or do? How to get the most from LIMS recommendations

Welcome to blog two of the ‘Guide to Choosing a LIMS’ series. In this blog we’re tackling recommendations. It’s surprising how many people still choose a LIMS based what a... read more →

10th December 2019
Sharon Williams
Laboratory Information Management, Sample Tracking