Implementing Business Critical Software Without the Complexity

We have the experience and capabilities to make your project a success

We know that choosing the right software for your business can be difficult and confusing – especially when you are looking to implement business critical software. You can spend a lot of time, resources and money in finding, validating and shortlisting suppliers. Even when you have chosen your system, implementing it can seem daunting and lead to cultural, as well as process, changes.

Your business may be complex but your software does not have to be complicated. We are business and technology specialists that relish a challenge and operate as an extension of your team. We want to know exactly how you work (not how you think you might) and what is important to you and shape your Achiever Software solution so it is easier for you to use it.  And we want you to see measurable return on investment benefits within weeks not years.

We have designed our services to consistently deliver successful projects. We have the capabilities to deliver what you need; from project management through to supporting your team as part of ‘business as usual’. Using our proven implementation approaches, we guide you every step of the way to project success and beyond.

Choose your way

Your business is unique, and our implementation approach and service packages allow you to choose the best option for you. You can choose to use Achiever Software straightaway with Achiever Essentials; extending the system once you are familiar with it and have decided what changes you actually need.  Or if you want to make a few changes to the software to meet your individual data, workflow or compliance needs before you start, use our Achiever Plus approach.

Like your business, the software you use to support it should never stand still. Our project approach and services are designed to support your initial go-live and any future enhancements you need to take your business to the next level.

Achiever Essentials – everything to get up and running

Everything you need to get you up and running with Achiever Software in weeks with the ‘out-of-the-box’ product, end-user training and go-live onsite help

Achiever Plus – take a solid foundation and build on it

With Achiever Plus you start with the 'out of the box' Achiever Software capabilities and focus only on closing any gaps to get the 'best of both worlds'

Getting you up and running and keeping you ahead

When you implement business critical software you want to be confident using the system and make sure it keeps performing for you day after day.  We created our training and support services to help you get the most from your Achiever system – not just until you go live – but for years to come.

If you make changes to your processes or want to involve new teams, use our expert knowledge and consultancy skills to help you work out how to include these in your Achiever system.

Our strategic business services mean we are on-hand to give you real-world advice and guidance, no matter where you are in your software journey.  We enjoy sharing best-practice and the ‘not so best-practice pitfalls’ and our business analysts are not afraid to challenge you.

Consultancy & Analysis

Unlocking your requirements

We want to know what you do, how you do it and why you do it. Only then can we really understand what changes will make a difference to you.  We don’t make changes just because we can. Each change should help you to grow and be something that you can see and measure.

Systems Integration

Increasing value in your systems

Our integration analysis sessions help you unlock the new perspective that connecting data from multiple systems can give you.  Also, we can show you how to save time and reduce errors by linking systems together to automate tasks and remove manual data entry.

Training

Transferring knowledge and ownership

People have to use software to get value from it. They will only do this if they understand its importance and are confident using it. Our hands-on training sessions give your team the knowledge, and more importantly, confidence to use your Achiever system from day one.

Project Services

Helping you plan and manage change

You may never have run a project like this before. We believe communication is the key. Our PRINCE2 qualified Project Managers are on-hand to help guide you through every step of the process. We talk to you regularly to update the joint plan, check progress and help sort any issues.

Data Advice & Migration

Unleashing your data insights

We know a lot about data and how it can make or break software. Before it can be transferred into your new system it has to be understood. Our data analysis sessions can help you make sense of your information and unlock its potential value. And then get it into your system.

Application Support

Getting you up and running quickly

Unfortunately, sometimes things can and do go wrong. We aim to minimise this as much as possible. If the inevitable does happen, our knowledgeable, and friendly, application support team will get you back to business as quickly as possible. We like to chat or you can use our online portal.

Check out our best-practice advice in our blogs and insights

Our Blogs and Insights page is full of useful articles on the latest technology and industry trends. We have advice and guidance on common challenges facing you in the education, life-sciences, research and training sectors.  And we include articles containing advice on how to implement business critical software.

Building proactive lab auditing into your daily routine

Building proactive lab auditing into your daily routine

The thought of a lab audit might be enough to bring you out in a cold sweat. The dread of an audit for.. Read More →
Is your Biobank really tuned in to what industry wants?

Is your Biobank really tuned in to what industry wants?

Biobanks are the bridge between researchers and patients. Your job is to deliver high-quality biological specimens from willing participants to expert scientists. You.. Read More →
Sample inventory management software – more than just knowing what’s in the freezer!

Sample inventory management software – more than just knowing what’s in the freezer!

Do you know what’s in your laboratory sample freezers and storage without opening them? If you dread the questions “Now, where did we.. Read More →